Shipping and Returns
Standard Delivery Policy
All orders from lloydssoccer.com are processed between 10am-4pm (EST) Monday through Friday. Regular ground shipping takes from 2-12 business days, depending on the distance from Lloyd's Soccer (within the continental U.S.)
Returns and Exchanges
If the item you receive is not right, whatever the reason, return it to us within 30 days and we will promptly refund your money or exchange it for something else. For a full refund or exchange, the item must be returned in its original condition and if sold as a set (i.e. warm-up pant and jacket) it must be returned as a set. Any item that has been customized with a name or number will not be considered in origional condition, and cannot be returned. Almost all items that have been worn outside (especially shoes) will show signs of wear and will no longer be in original condition, thus it is important to try everything on indoors or we cannot accept or process your return. If we sent you the wrong item in error, we will, of course, pay the shipping costs. We ship all exchange orders back to you for FREE (Priority Mail or ground service) in appreciation of your business with us.
All shipping fees are non-refundable
If an order is returned for a refund, we will refund the full amount minus the shipping costs.
Please include a note or letter containing the following information:
- Your name, address, and email address
- Your daytime phone number, in case we have questions
- List the product(s) and why you are returning the product(s)
(for example: wrong size, wrong product, didn't like color, damaged in transit, etc.)
462 E. Wando Park Blvd
Mt. Pleasant, SC 29464
Please allow a minimum of 14 days for us to receive and process your return. You can expect a refund within 30 days of when we receive your return.
462 E. Wando Park Blvd. | Mt. Pleasant, SC 29464 | Mon-Fri 10am - 6pm EST & Sat 10am - 5pm EST | P: 800.248.7207 | F: 843.856.2895
1018 S. Batesville Rd # F | Greer, SC 29650 | Mon-Fri 10am - 6pm EST & Sat 10am - 5pm EST | P: 864.848.6805 | F: 864.848.6806
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